Tunnels, Logos and Redundancy

If they meet in the middle, they have a tunnel, if they don’t, they have two … More Tunnels, Logos and Redundancy


How Big Organizations Solve Big Problems

The other day I was comparing notes with my friend Hal Miller who recently left VerizonĀ for greener pastures and he was describing how the company makes all the decisions for the sales teams. They move individuals around to different managers and assign customers to salespeople randomly, and it reminded me of two things. One is … More How Big Organizations Solve Big Problems